On the 8th of November 2026 and as part of the 35th ACM International Conference on Information and Knowledge Management, a workshop was held in Rome, Italy, organized by Prof. Dr. Nora Nahr in collaboration with colleagues from the Deggendorf Institute of Technology (Prof. Dr. Florian Wahl und Prof. Dr. Benedikt Elser) and Ansbach University of Applied Sciences (Prof. Dr. Ing. Michael Müller).
At the workshop titled Knowledge Elicitation, Externalization, and Preservation for Expert Repositories (KEEPER), participants reflected on how implicit expert knowledge can be captured, structured, and preserved across different application domains in the long term. Specifically, they discussed how tools of artificial intelligence (AI) can contribute to this process. Implicit knowledge resides in individuals' minds and is often reflected in their own experience and routines. This knowledge is frequently lost in situations such as staff turnover or the end of employment relationships, making suitable mechanisms for preserving and processing this knowledge necessary.
The workshop kicked off with a keynote speech by Prof. Dr.-Ing. Peter Heisig titled Knowledge Management in the Age of AI: Reflections on the Subject. The speech contextualized the role of knowledge management in the age of AI. The subsequent two paper sessions focused on eliciting implicit knowledge and included approaches based on large language models and natural language processing. They also addressed embedding these approaches in the knowledge lifecycle of organizations. Topics such as the automated disambiguation of acronyms in multilingual texts and the use of benchmarks for search in German-language videos were explored as well. The workshop concluded with the development of a joint research agenda.